Service analysis and redesign
Qualitative research, service mapping, stakeholder analysis, prototyping and solution delivery. We work to improve or innovate a service you currently offer.
Event design and facilitation
From Open Innovation Challenges to service jam and theme specific hackathons, we craft and deliver the innovation event that suit your needs.
Design coaching
Our way to reinvent consultancy, working closely to HR in order to reach long-lasting innovation: capacity building, design thinking and training on the job.
Service Design Courses
We have been organising Service Design short courses since 2011.
We started at Central Saint Martins in London and then moved to Siracusa, Sicily in 2014 creating Service Design South, a new immersive learning experience.
Last edition took place in Catania from 8 to 13 July 2019.
See also
» 2015 edition
» 2016 edition
» 2017 edition
» 2018 edition
Design and Codesign training
We have a wide experience in delivering user-centred session and co-design training for corporates, digital agencies, consulting firms, public bodies and third sector organisations.
Choosing a bespoke course means that we can design and deliver a training experience crafted around your needs.
We cover Service Design, UX Design, Design Thinking, Usability, Information Architecture and communication strategies. We like exploring common grounds between different innovation approaches, from lean to agile, recognising synergies and differences, we aim for clarity.
Upcoming courses
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Basecamp in Bologna, Heart in Sicily, International experience.
design[at]commongroundpeople[dot]com